At KMOR Mountain, customer satisfaction is our top priority. We strive to deliver high-quality products that meet your expectations. Please read our return and exchange policy carefully before placing your order.

• All orders are eligible for Cash on Delivery (COD).
• You are encouraged to open and inspect the parcel before making payment in the presence of delivery person.
• Please check the quality, size, and overall condition of the product.
• If you are satisfied, you can proceed with the payment.
• If the product does not meet your expectations, you have the right to return the parcel immediately without making any payment.
• While not mandatory, we highly encourage customers to mention the reason for returning the parcel. Your feedback helps us identify issues and ensure necessary improvements.